slide 1

Online Services

To use the SystmOnline service, you will need to register in person at the surgery and request a SystmOnline username and password.You cannot register for this service online because we will need to verify your identity. You will need a driving licence, passport etc.

Once you have registered, we will give you a SystmOnline username and password. You can then log in by clicking on the links below.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Welcome to Platt House Surgery 


The surgery is located in a modern purpose-built building on Rivington Avenue, off Liverpool Road.building

There is access for the disabled and the surgery is all on the ground level. There are disabled toilet facilities and the premises comply with the requirements for the Disability Discrimination Act.

A wheel chair is available on request and all surgery doors ensure wheel chair access.

We trust you will find the quality of service you receive from the surgery is of a high standard. If, however, you feel that the service could be improved, please let us know. 

We have a large car park that can be used by patients, we ask that you do not block the entrance or any access route around the car park.

Disabled parking is available. We ask these are ONLY used by Disabled Badge Holders only.


The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours Monday to Friday

  • We can usually get back to you within the hour, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a message, telephone, video or face to face response

  • You can sign up now, with no paperwork


Our Vision

To enhance the health, well-being and lives of the patients we care for.

Our Mission Statement

To provide our patients with high quality accessible care, in a safe, responsive and courteous manner.

Our Core Values

  • Patients: Putting patients at the heart of everything we do
  • Quality: Providing the highest standard of care and treatment
  • Ethical: Operating within an ethical framework through openness and transparency
  • Compassionate: Being compassionate about enhancing caring for our patients
  • Staff: Trust, confidence and competence

(Site updated 16/09/2021)

Contact Details

Platt House Surgery

Contact Telephone

01942 482370
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website